Testimonials

Home > Testimonials

They are very customer service-oriented. Explained everything they were doing. Very reasonably priced. Same-day service. Dave and Mason were awesome. This is the second time we have used this company, and they are great to deal with. I give them an A+ and 100% grade. Thank you, William Dustin Septic. Your staff is wonderful. We will definitely call you again.
Mike and Leona H.

They are very knowledgeable and quick to resolve your problem. I can’t thank them enough for making this experience stress-free!
Wendy L.

Great customer service. They came within an hour of calling and did a great job. Workers were friendly, let me know what they were doing to fix the problem, and answered questions.
Joann G.

We appreciated the prompt, quick septic tank service. The two young men were knowledgeable and professional. They answered all our questions. We will definitely call again and recommend to friends.
Geoffrey & Kathleen S.

Aaron and Devin went above and beyond for me. I am a new homeowner to Florida and have never had a septic system before. They were very helpful and knowledgeable about the job. They showed me how the system works and what I need to do for regular maintenance. They were very polite and treated my equipment with respect. I would definitely recommend William Dustin Septic and specifically Aaron and Dustin to anyone needing septic services.
Louis H.

Definitely a five-star service. These guys are honest and do a complete job for what you need. They are honest and tell you the problem and cost upfront. They do not overcharge like some I have had in the past. I will not call anyone else. I highly recommend William Dustin Septic for any septic needs.
Lori M.

This company is knowledgeable, honest, and efficient. After several companies disappointing me with their “promises” of great service, I was hesitant to try again. This is the only company I will use in the future!
Mary K P.

Everything in our house was clogged. If I ran the washer, the water ended up on the floor of the front bathroom, etc. We called a plumber first, but they couldn’t help except to suggest our tank needed to be pumped out. I called William Dustin Septic and was very pleased with the job they did for us. They even dug out the main line and explained what else we should do so we wouldn’t have any ongoing problems. Thank you very much for your outstanding service!

D. Braden

They came and serviced my system before we bought the house to make sure everything worked properly and did a great job. I highly recommend them for any other work.

D. Kelly

Professional, prompt, precise, and concise. Quality work. Thank you, guys. I’ll always recommend y’all.

F. Velasco

I am so very pleased with William Dustin Septic! They came to our rescue in record time. All our toilets and showers backed up. They assessed the problem, and by the next day, we had a pumped-out septic tank and all new lines put in. The cost was much lower than I had expected, and the men who worked on it were so polite and friendly. They are definitely on my go-to list for any future problems.

Pamela W.

Very quick service. They went the extra mile to make sure my lines and tank were in working order. If I need service again, I will call them first.

A. Rodriguez

Very nice gentlemen! They did an awesome job and cleared the tank better than the last company we used! They also went the extra mile to clear the tank’s access line and were very patient and helpful. Thank you very much, gentlemen. I will definitely be using you guys from now on and will be recommending y’all. Stay awesome!

Breezy B.

I am very happy with their service. They responded quickly and were very reasonably priced. Thank you so much. I will definitely recommend this company to others.

Lori M.

Very knowledgeable about my system. Very prompt on the estimated time of service. Did a very good job at draining and cleaning the tank. Even found the problem within the tank to prevent future surprises. Very nice and cordial. Would recommend to all my friends and fellow co-workers.

S. Lawson

William came to our home today to inspect a pump issue we noticed (but truthfully had no idea how to address). I was so thankful of his knowledgeable information, fast and efficient work ethic, and kindness to this girl, who had NO CLUE what was going on, to be honest. He and his partner did not make me feel pressured to purchase multiple services, but rather educated me on what was going on, what to expect, and how to amend the current problem. Thank you for a job well done and a brand new pump!

C. Renay

Very down to earth, great price, and same-day service. Two thumbs up!!! My company for life. Thanks!!!!

J. Rukkila

They came exactly when they said they would be here. We are new to our home. They were honest and very helpful about educating us on our system and its current state. GREAT SERVICE!!!!! Thank you! The tech explained everything!

A. Amore

We had a problem with draining in our home. I called on a Friday afternoon, and they came first thing on Saturday morning. We told them what was going on. They explained everything and did an awesome job. They were very friendly and kind. We highly recommend this company. Thank you.

Gail B.

They did a great job. Good price and quick response time. I will definitely recommend this company to others. Thank you.

L. Morris

They are on time and do a great job. They were neat and clean with their work. Thank you for your service.

P. Lawson