We pride ourselves on tackling the toughest septic jobs in the area.
If you are a homeowner or business owner with a septic system on your property, it is essential to have an experienced team by your side to handle any issues that arise. At William Dustin Septic, we offer a wide range of septic services, as well as exceptional customer care. Check out the common questions we get about our team and our services, then give us a call.
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What septic services do you provide?
We offer a full suite of septic solutions for both residential and commercial properties. This includes septic tank pumping, installations, repairs, inspections, and drain field maintenance.
What areas do you serve?
We proudly serve Lakeland, Florida and the surrounding areas, including Auburndale, Mulberry, Polk City, Plant City, Winter Haven, and more. If your town isn’t listed, reach out to our team to see if you’re covered.
Do you offer 24/7 services?
Yes. We know that septic needs don’t follow regular business hours, so we are available 24 hours a day, 7 days a week to get your system back in good working order quickly.
How can I get an estimate for my project?
All you need to do is give us a call or fill out the contact form on our website to schedule a consultation. It is also worth mentioning that we offer free estimates for all our septic services, as well as fair and transparent pricing.
Do you offer any warranties on your work?
Absolutely. We stand behind our work by offering 10-year warranties on new drain fields and drain field repairs, as long as we’re able to come and pump your septic tank every 3 years.
Do you work with commercial businesses?
Yes. In addition to residential services, we also offer commercial services for a wide range of businesses throughout our service area.
Why should I choose a septic company over a general plumber?
Septic systems are complex ecosystems that require specialized knowledge. Unlike a general plumber, we focus exclusively on septic and environmental services, meaning we have the specific equipment and expertise to handle everything from soil sets to tank structural integrity.
How much experience does your team have?
We have more than 13 years of industry experience on our side.
How often should I have my septic tank pumped?
For most residential septic systems, we recommend pumping every 3 to 5 years. However, this depends on the size of your household and your water usage. Regular pumping is the best way to prevent expensive drain field failure.
What happens during a standard septic pumping appointment?
Our technicians will locate and open your tank, pump out all liquid and solid waste, and perform a visual inspection of the tank’s baffles and overall condition. We ensure the waste is disposed of at an approved treatment facility.
How much does a septic tank pumping typically cost?
Pumping costs generally depend on the size of the tank (measured in gallons). We provide competitive, flat-rate pricing for standard residential pumps. Please contact us for a free, detailed quote based on your tank size.
What are the signs that my septic tank is full?
Common red flags include slow-draining sinks or tubs, gurgling sounds in your pipes, sewage odors in the yard, or wet, overly green patches of grass near the tank area.
Can I use chemical additives to avoid pumping my tank?
We generally do not recommend relying on additives as a substitute for pumping. While some enzymes can help break down solids, the inorganic “sludge” at the bottom of the tank can only be removed through professional pumping.
Are there certain things I shouldn't put down my drains?
To keep your system healthy, avoid flushing “flushable” wipes, feminine products, grease, paper towels, or harsh chemicals like bleach and pesticides, which can kill the beneficial bacteria in your tank.
What causes a drain field to fail?
The most common cause is “biomat” buildup resulting from a lack of regular tank pumping. When solids escape the tank and enter the drain field, they clog the soil’s ability to absorb water.
Can you repair a failing drain field, or does it need to be replaced?
It depends on the extent of the damage. In some cases, we can clear blockages or repair broken pipes. However, if the soil is completely saturated, a full drain field replacement may be necessary.
How long does it take to install a new septic system?
A standard installation typically takes 1 to 3 days once permits are approved. We handle the entire process, from the initial soil test and permitting to the final backfilling of the site.
How do I know if I need a new septic system?
If you experience frequent backups even after pumping, or if your drain field is constantly saturated with standing water, your system may be at the end of its functional life. We can perform a professional inspection and provide you with our recommendations.
Do you provide septic inspections for real estate transactions?
Yes. We offer comprehensive inspections for homebuyers and sellers. We provide a detailed report on the tank’s condition and the drain field’s functionality to ensure there are no hidden issues before closing.